When you visit and/or purchase a product from the website, https://cloudhawker.com, we/the company, Cloud Hawker Sdn Bhd 202001017674 (1373994-U) automatically collect personal information (e.g., name, address, email address and contact number) about your device, including information about your Internet Protocol (IP) address, some of the cookies that are installed on your device.

We use the collected information to fulfil any of your orders placed through the site. In addition to the collected information shared with us, we may provide you with updates, newsletter, and advertising relating to our products or services. The collected information will help us screen for potential risk or fraud, in particular your IP address, and to generally optimize the website.


When you provide Personal Data to us?:

By submitting data and personal information to us and/or using our site, you have given consent that your personal data and personal information submitted may be processed by us in the manner and for the purposes to fulfil your order, delivery and verification of transaction.

In line with the preferences of marketing and advertising relating activities, we will request for your explicit consent. You have the choice, at any time, not to provide your personal data and information to us.

When you are given the option to share your personal data and information with us, you may exercise the right to withdraw your consent and/or discontinue sharing your personal data and information with us. If you would like to exercise your right to withdraw your consent and/or discontinued your personal data and information in our site, please contact hi@cloudhawker.com. However, failure to provide such personal data and information or withdrawal of your consent to process your personal data and information provided may result of us being unable to provide you with continuous and effective products and services.

We may disclose your personal data/information with various parties for the Purposes:

  • If we are using Grab Express service for order delivery, we may share your personal data and information with the delivery partner in charge of your order delivery to your stated address;
  • Cloud Hawker’s marketing platform;
  • Payment processors and facilitators;
  • If we are required by law to do background check and anti-money laundering service providers;
  • Terms of Service violations.

Cloud Hawker Sdn Bhd uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run https://cloudhawker.com (Our Site). Although Our Site owns the code, databases, and all rights to the Our Site application, you retain all rights to your data.

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

All information on our website is encrypted using secure socket layer technology (SSL) and stored with an AES-128 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

A cookie is a small amount of data, which often includes an anonymous unique identifier, that is sent to your browser from a website and stored on your computer's hard drive. Cookies are required to use at Our Site. By continuing to use our site, you agree to the use of cookies, for our reference to to record current session information including the contents of your bag

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

If you would like to exercise your right to access, amend or delete any of your personal data and information with us, please contact us at hi@cloudhawker.com.

If you wish to file for a complaint against us or further enquiries, please contact us at hi@cloudhawker.com.